Privacy Policy

Your privacy matters to us. This policy explains how AerialPhotoIndia collects, uses, and protects your personal information.

Last Updated: May 2025

1. Who We Are

AerialPhotoIndia (also referred to as "we", "our", or "us") is an ISO-certified drone services company operating since 2010, headquartered at:

AerialPhotoIndia (Flashback Video) NH4, Opposite Navale Hospital, Helicam, Pune, Maharashtra – 411041, India
Email: tejas@aerialphotoindia.com
Phone: +91 93710 44204

We provide aerial photography, drone surveys, facade inspections, 360° virtual tours, drone pilot training, and related services across Maharashtra and India. This Privacy Policy applies to our website at www.aerialphotoindia.com and all services we provide.

2. Information We Collect

We collect information in the following ways:

Information you provide directly:

  • Name, phone number, and email address when you contact us via phone, email, or WhatsApp
  • Company name, project details, and location when requesting a service quotation
  • Correspondence records from emails or messages sent to us

Information collected automatically when you visit our website:

  • IP address and approximate geographic location
  • Browser type, device type, and operating system
  • Pages visited, time spent on pages, and referring URL
  • Interaction data such as clicks and scroll depth (via Google Analytics)

Information collected during drone service delivery:

  • Site addresses and GPS coordinates of project locations
  • Aerial images, videos, and survey data of properties, infrastructure, and land parcels
  • Client-provided site access details and point-of-contact information

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service delivery: To plan, coordinate, and execute drone shoots, surveys, inspections, and training sessions
  • Communication: To respond to enquiries, send quotations, and provide project updates via phone, email, or WhatsApp
  • Invoicing & contracts: To issue invoices, maintain service records, and fulfill contractual obligations
  • Website improvement: To understand how visitors use our website and improve content and navigation
  • Legal compliance: To comply with applicable Indian laws including the Directorate General of Civil Aviation (DGCA) drone regulations, the Digital Personal Data Protection (DPDP) Act 2023, and any other statutory requirements
  • Portfolio & marketing: To showcase aerial imagery in our portfolio — only with your explicit prior consent

We do not use your personal data for automated decision-making or profiling.

5. Sharing of Information

We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:

  • Service partners: With sub-contractors or equipment operators engaged for a specific project, limited to what is necessary for that project
  • Technology providers: With platforms we use to operate our business (e.g., Google Analytics, Google Maps, YouTube) — governed by their own privacy policies
  • Regulatory authorities: With the DGCA, local aviation authorities, or law enforcement when required by law or during a flight permission process
  • Business transfer: In the event of a merger, acquisition, or sale of business assets, with appropriate confidentiality protections in place

Any third party with whom we share data is required to handle it securely and only for the stated purpose.

6. Cookies & Analytics

Our website uses cookies and similar tracking technologies to improve your experience and analyse site usage.

Types of cookies we use:

  • Essential cookies: Required for the website to function (e.g., navigation, page loading)
  • Analytics cookies: We use Google Analytics (GA4, tracking ID: G-Z10XRNV9CN) to understand how visitors interact with our website. This data is aggregated and anonymised. Google Analytics may set cookies such as _ga and _gid
  • Embedded content cookies: Pages that include YouTube videos or Google Maps may set cookies from those platforms when you interact with them

You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the website. To opt out of Google Analytics tracking, you may use the Google Analytics Opt-out Browser Add-on.

7. Drone Operations & Imagery

As a drone services company, we capture aerial imagery including photographs, videos, thermal scans, and photogrammetric survey data. The following applies to such data:

  • All drone operations are conducted in compliance with DGCA regulations under the Drone Rules 2021 and applicable civil aviation requirements
  • Aerial imagery captured on behalf of a client is treated as confidential project data and is delivered exclusively to that client
  • We do not share, publish, or use client project imagery for any purpose without the client's written consent
  • Where imagery incidentally captures third-party individuals or properties (e.g., surrounding areas during a construction shoot), we take reasonable steps to limit identifiable capture and do not publish such imagery
  • Survey data, orthomosaics, and 3D models generated for clients remain the intellectual property of the client upon full payment, unless otherwise agreed in the service contract
  • We may retain low-resolution or metadata-stripped samples of completed project work solely for internal quality review purposes for a period not exceeding 12 months, after which they are deleted

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy:

  • Enquiry / contact records: Up to 12 months from last contact, unless you become a client
  • Client project records & invoices: 7 years from the date of service, in compliance with the Income Tax Act 1961 and GST record-keeping requirements
  • Drone flight logs & DGCA compliance records: As required by Drone Rules 2021 (currently a minimum of 1 year from each flight)
  • Website analytics data: Up to 26 months as retained by Google Analytics under default settings
  • Marketing consent records: Until you withdraw consent

Upon expiry of the applicable retention period, data is securely deleted or anonymised.

9. Your Rights

Under the Digital Personal Data Protection (DPDP) Act 2023, you have the following rights regarding your personal data:

  • Right to access: Request a summary of the personal data we hold about you
  • Right to correction: Request correction of inaccurate or incomplete personal data
  • Right to erasure: Request deletion of your personal data where it is no longer necessary, subject to our legal retention obligations
  • Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing
  • Right to grievance redressal: Raise a complaint with us, and if unresolved, with the Data Protection Board of India once it becomes operational
  • Right to nominate: Nominate another person to exercise your rights on your behalf in the event of death or incapacity

To exercise any of these rights, please contact us at tejas@aerialphotoindia.com. We will respond within 30 days of receiving your request.

10. Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures, including:

  • HTTPS encryption on our website for all data in transit
  • Password-protected storage of client project files and communication records
  • Restricted access to personal data — only team members who need it for service delivery can access it
  • Secure deletion of data once retention periods expire

While we take all reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. In the unlikely event of a data breach that is likely to affect your rights, we will notify you and relevant authorities as required under applicable law.

11. Third-Party Links

Our website contains links to third-party platforms including YouTube, Google Maps, Facebook, LinkedIn, Twitter/X, and Pix4D cloud. Once you leave our website, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any third-party websites you visit. We are not responsible for the privacy practices or content of those platforms.

12. Children's Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has submitted personal information to us, please contact us immediately at tejas@aerialphotoindia.com and we will take prompt steps to delete such information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. The "Last Updated" date at the top of this page will be revised accordingly. Where changes are significant, we will make reasonable efforts to notify existing clients directly.

We encourage you to review this page periodically. Continued use of our website or services after any update constitutes your acceptance of the revised policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:

AerialPhotoIndia — Privacy Contact

📧 Email: tejas@aerialphotoindia.com

📞 Phone: +91 93710 44204

📍 NH4, Opposite Navale Hospital, Helicam, Pune, Maharashtra – 411041, India

We aim to respond to all privacy-related enquiries within 30 days.